FAQs
Please see below the answers to some frequently asked questions we have received from parents. If your query cannot be answered here, please contact us via email at office@johncolet.co.uk.
The school day
Q1. Do children have to attend school on INSET days?
No. An INSET day is for staff only. Sometimes a student has to come in for an hour on an INSET day if there have been behavioural issues; this is done in discussion with the parent/carer.
Q2. How do I request an absence?
Absence (for exceptional circumstances only) can be requested by completing the absence form available on the website. This should be returned to the school no less than 4 weeks before the absence is due to start. Absence for holiday will not normally be authorised except in exceptional circumstances.
Q3. What do I need to do if I need to pick up my child during the school day for a non-medical reason?
We request that you phone the school in advance and explain why you need to pick up your child.
Q4. What do I do if my child has forgotten an item?
You can bring the item to the school and place it in a drop box in reception. Please attach their name and tutor group. The item will then be forwarded to the child as soon as possible. In the event that you need to drop in cash or valuable items, these can be handed in at reception for the child to collect.
Q5. What is classed as unauthorised absence?
Attendance is recorded twice a day, during morning registration and the start of afternoon school. If your child misses one of these registrations, they will be marked absent and coded unauthorised until such time as a letter detailing the reason for the absence is provided. In any one day of absence a student would get marked with 2 unauthorised absences, one for morning and another for afternoon school. When we are monitoring absences, we monitor both authorised and unauthorised ones.
Q6. What happens if my child is late to school?
Students need to enter the school via the main reception where the time of arrival will be recorded. Recurrent lateness will result in a student receiving a detention.
Q7. How do I find out ‘What’s on’ on a daily basis in the school?
Look at the What’s On section of the website.
Curriculum
Q8. How can I check my child’s homework?
Teachers record set homework on Google Classroom. Parents can choose to receive daily or weekly summaries of the work set.
Q9. What do I do if I do not receive Google Classroom notifications?
Please contact the school office by email, stating the name of your child, year group and your name together with the notification that you require.
Q10. How do I find out what cooking ingredients are needed for Food Tech?
This information is on Google Classroom.
Medical matters
Q11. How do I notify the school that my child is not well, absent, or not attending school for other reasons for example a medical appointment?
Report absence using this Google Form which will ask for details of the child and the reason for their absence. We ask that you complete this form for each day of absence. You will also be able to report any absences due to medical or other appointments in this way.
Q12. What procedures should I follow if my child has been vomiting?
You are required to keep your child off school for 48 hours following vomiting.
Q13. How do I notify the school that I need to collect my child during the school day for a medical appointment?
If possible please make appointments at the beginning or end of the school day as this is less disruptive to learning. Please complete this Google Form with details of the appointment. We request that you come in to reception to meet your child. Students should sign out at the medical room before leaving the school site. Evidence of the appointment should be emailed directly to attendance@johncolet.co.uk
Q14. If my child is ill, can you give them Paracetamol during the school day?
If Matron feels that paracetamol is required we will make a phone call home to ask for permission for it to be given. However, if we are unable to make contact, and a student has parental consent for paracetamol we will use medical discretion to administer this after 12.15pm.
Q15. What are the procedures for collecting a child’s confiscated property?
Students only have items confiscated if they are inappropriate for the school environment, they were used against school rules or creating a problem for example in a lesson. Normally, the item is returned at the end of the lesson concerned. Where the item was inappropriate or against school rules, it will be placed in a secure place for parents to collect at their earliest convenience from the school office. It is school policy that the child informs the parent/carer of the confiscation and a parent signs for receipt of the confiscated item.
Other
Q16. What happens to lost property?
It is vital that all items are named including shoes, trainers, headphones etc. Lost property is taken to school office and returned to the student if the item is named. Where there is no identification on it, the item is kept in a cupboard by the school office where students are able to check for missing items, before and after school and at break times. Towards the end of each term an email reminder is sent to notify parents that any items that remain unclaimed by the end of term will be donated to the school uniform shop or to charity.
Q17. What happens to lockers at the end of the school year?
Parents will be contacted directly by the locker rental company.
Q18. How do I make payment to the school?
Our preferred method for receiving payments is via Parentmail using your login details, however cheques are accepted but not cash. For trip and activities please make cheques payable to ‘John Colet School Fund’. For materials, equipment and resources please make cheques payable to ‘John Colet School’. Place the cheque in a sealed envelope with the following details; student, form group, activity/trip/materials and amount enclosed and give to your child to hand into the Finance Office which is open to students 8-8.30am daily.
Q19. Who do I contact if I have a problem?
Please email your child’s form tutor in the first instance. Email addresses were sent out at the beginning of term.
Q20. Who do I contact about buses to school?
Please contact Bucks CC regarding buses to the school via their website
Q21. How do I apply for a Bike Permit?
Students who wish to ride a bicycle and store it in the school bike shed should complete the simple application form. The bike shed is locked during the school day.
Q22. What do I do if my child cannot log onto GCSEPod?
If it is the first time your child is logging on please ask them to follow the quick steps. It is really important that they use their John Colet email address as their username. If they forget it it will be easy for us to remind them. They set up their own password. If they have set up their account and cannot remember their username ask them to try their John Colet email. If that still doesn't work please ask them to speak to their form tutor who will be able to find out what the student set as their username and to reset their password.
Q23. How do I apply for Free School Meals?
Please refer to the Pupil Premium Page for further information.