Communications Flowchart
At John Colet School we value the communication that we have with our parents and the support that it provides in developing our pupils. The flowchart below has been designed to support effective communication between school and our families. It is a staged approach which aims to support both parents and staff and allow the opportunity to resolve issues efficiently and effectively. We endeavour to deal with any queries or concerns as quickly and effectively as possible however, please be aware that we operate a 48 hour communications policy. This means that staff should be allowed two full working days to respond to your queries.